What Types of Jewelry Repair Services Does Secrète Offer?

At Secrète Fine Jewelry, we provide expert jewelry repair in Washington, DC, restoring and enhancing your precious pieces with care and precision. Our services include resizing, engraving, and custom work for fine jewelry. Whether it’s a family heirloom or a favorite item purchased elsewhere, we are happy to help.

Most importantly, you can trust our experts to do the very best job. Our GIA-trained staff, Omega-certified watchmaker, and master craftsman jeweler with over 40 years of experience ensure every piece is treated with expertise and artistry.

Our well-equipped on-site workshops in Washington, DC, and Bethesda, MD, handle everything from simple clasp repairs to intricate restorations of vintage earrings and complex watch repairs. With unmatched resources and a passion for craftsmanship, we deliver high-quality results.

Contact us to schedule your jewelry repair.

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Why Is Fine Jewelry Repair So Important?

Fine jewelry repair helps keep your most treasured pieces functional, beautiful, and ready to be passed down to future generations. Here’s why it matters:

diamond iconPreserving Value

Jewelry can be a significant investment. Timely repairs prevent costly damage and prevent loss of aesthetic or monetary value.

watch iconRestored Functionality

 Essential repairs, such as tightening loose stones or fixing watch mechanisms, restore usability and comfort.

heart iconSentimental Protection

Many pieces hold deep sentimental meaning, such as heirlooms or gifts. Repairing these ensures they continue to be cherished by your family.

  • Aesthetic Appeal: Repairs keep worn or damaged jewelry looking its best by maintaining its beauty and craftsmanship.
  • Extended Lifespan: Proper maintenance helps you enjoy your favorite pieces for many years.
  • Customization: Repairs provide opportunities to update or modify your jewelry to fit your current style.
  • Damage Prevention: Addressing small issues early helps prevent further deterioration, avoiding more costly repairs.
  • Expert Care: Our professionals ensure your pieces are restored with precision, preserving their integrity and beauty.

 

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Jewelry Care Resources

We’re always happy to repair your jewelry, but regular care can help prevent damage. Explore these resources for expert tips:

How to Clean Your Jewelry Like a Pro

Quartz Watch Maintenance & Repair

For additional tips, check out the GIA’s complete jewelry care guide.

Contact us today to discuss your repair needs.

Frequently Asked Questions

1. What types of jewelry repair services do you offer?

We offer a full range of jewelry repair services at Secrète Fine Jewelry. These include simple fixes like soldering broken chains, resizing rings, and replacing clasps, as well as full restorations of valuable and intricate antiques. We specialize in resizing eternity bands and engraved rings. Our services include:

  • Soldering
  • Resizing
  • Replacing Clasps
  • Single earring duplication
  • Replacing stones
  • Retipping prongs
  • Pearl restringing
  • Hand engraving and laser engraving
  • Enamel work
  • Stone cutting and polishing
  • Expert watch repairs

2. How long does a typical jewelry repair take?

Most jewelry repairs are completed within 10 business days. We offer rush services for urgent needs, including same-day or overnight repairs, depending on the scope of work. For an accurate estimate, bring your jewelry to our store for evaluation. Call 202-588-7275 for our Dupont Circle Store or 301-530-7892 for our Bethesda Store to discuss your repair needs.

3. Can you repair broken chains, clasps, or prongs?

Yes! We are happy to repair broken chains, clasps, and prongs to make your jewelry secure and wearable again.

4. Do you offer same-day or rush jewelry repairs?

Yes, by appointment only, we offer rush services based on the availability of our bench jeweler and the scope of work. For urgent repairs, please call ahead to check if we can accommodate same-day or overnight service. We offer this service when possible, however, it is not always possible.

5. Can you repair or restore vintage or antique jewelry?

Absolutely! We specialize in restoring vintage and antique jewelry. Our master jewelry Mr. Soo treats each piece with respect, honoring its history and craftsmanship. His old-world techniques make him unparalleled in the field of antique jewelry repair.

6. Do you repair watches, and what types of watch repairs do you handle?

Yes, we restore both automatic and quartz watches. Our Omega-certified watchmaker handles high-end brands such as Rolex, Omega, Vacheron, and Patek Philippe. We also repair pocket watches, though we do not work on models with cylinder escapements (common in some 1870s–1910s designs). Unfortunately, we do not repair clocks. 

7. Can I get my ring resized at your store?

Yes, we are experts in ring resizing. We handle engagement rings, wedding bands, eternity bands, cocktail rings, and engraved rings. Please note that rings made of cobalt, titanium, and tungsten cannot be resized.

8. Is it possible to repair jewelry with missing stones?

Yes, we offer expert stone matching and can repair or replace prongs to prevent future stone loss.

9. Do you offer repairs for non-precious or costume jewelry?

Occasionally, we can repair costume jewelry, though there are limitations. Non-precious metals are difficult to solder with heat, but alternatives like cold or laser soldering may work. We understand that sometimes costume jewelry has precious sentimental value, so we are willing to work with you to help repair those items whenever possible.

10. What should I do if my jewelry is severely damaged?

If your jewelry is severely damaged, bring your jewelry to our store for an evaluation and estimate. Our experts will recommend the best repair options for your piece. We have restored some badly damaged pieces– a Patek Philippe watch that had been run over by a car, a ring that had survived a motorcycle accident, and plenty of rings, necklaces, and bracelets that went down the garbage disposal. You would be surprised what we can fix!

11. How much does jewelry repair cost?

Repair costs vary depending on the work required. We evaluate each piece individually to provide a fair quote rather than relying on a generic price list

12. Do you provide a warranty or guarantee on jewelry repairs?

Yes, we typically guarantee our repairs for one year with typical wear. Some exclusions and limitations apply. Speak to an associate for more details.

13. Can I customize or modify my jewelry during the repair process?

Yes! We specialize in custom jewelry modifications. If a piece breaks, it’s a great opportunity to reimagine it. For example, if you lose one earring, we can help turn the remaining piece into a pendant or ring. Learn more in our guide: How to Repurpose a Single Earring.

14. What should I do to maintain my jewelry after repairs?

Proper care is essential to maintain your jewelry. Ask an associate about cleaning, storage, and appraisals. For more tips, read our blog post: How to Clean Your Jewelry Like a Pro

15. How can I schedule a jewelry repair appointment?

No appointment is needed for most repairs. Simply visit us in-store at your convenience. If you have an unusual request or a large number of pieces, it may be helpful to call ahead.

Contact us at 202-588-7275 or schedule a consultation here.

16. Is my jewelry safe while at Secrète for repairs?

Yes, your jewelry is kept locked in our safe at all times, except when the jeweler is actively working on it. Our premises are secured with state-of-the-art security, including heavy-duty vaults, and our store and its contents are protected by insurance.

The jewelry business is built on reputation, and we are proud of ours. With over 35 years of experience, we have earned an average rating of 4.5+ stars on Yelp, 4.8 stars on Google, and have been multiple-year recipients of the WeddingWire Couples’ Choice Awards.

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